Update [3/23/2023]: The office manager called me and assured me they will note my concerns and look to conduct better care of patients moving forward. I felt she was sincere and have since updated my review. I hope they continue to work on their patient care / Customer service as they are a vital health care facility in the community. Updated 1/30/2023 - Not sure what’s happened at East Village Dental however I think it’s a change in the management team that handles customer service. While they have updated the way they conduct business when you call they rarely pick up the phone, they do not return calls, they don’t have an emergency line for concerns post surgery. After an uncovering I developed canker sores and called them for a follow up they told me they’d call me back and instead I went the entire weekend in pain (see attached photo at your discretion). I did use warm water and salt to soothe the area but maybe they could have prescribed something to alleviate the pain which led to several days of headaches. There was little concern about my pain/discomfort which I’m very surprised from a place that I really liked and highly recommended just 1-2 years ago. After my crowns are in place I’m not sure I’ll go to them for a cleaning letting alone any serious oral surgery. Until they get a team that’s actually concerned about the customer/Patient stay away from EVD.
Excellent communication and kind staff. I have been coming here for ten years and I’m always kindly greeted, and well informed on the treatment expected. Highly recommended if you haven’t found that dental clinic that leaves you feeling like that’s the one. They are very professional and very efficient, as well as very accommodating. Cheerio
A wonderful practice! Both in their care and bedside manner, East Village Dental Center delivers ideal experiences. They’ve been serving my family and the community at large for many years. The receptionists are so nice and welcoming. The hygienist hooked me up with a painless cleaning and the doc was lovely. One can witness how imperative the reception desk being bilingual is here and how courtesy, a smile, cleanliness and quality care are so important to the diverse demographic that surrounds this gem. It’s walking distance for me, but I’d travel here if it wasn’t! Bravo!
Excellent communication and kind staff. I have been coming here for ten years and I'm always kindly greeted, and well informed on the treatment expected. Highly recommended if you haven't found that dental clinic that leaves you feeling like that's the one. They are very professional and very efficient, as well as very accommodating. Cheerio
Let me start by saying this dental office is for the community 100%, they are transparent about pricing from the moment you talk to them unlike many dentists in the area which I appreciated! Vanessa and Christine are funny , sweet, honest and understanding ! They took my concerns and budget seriously. Never met receptionists that are compassionate until these two! They squeezed me last minute ( literally) in and the dentist whose name was Amish was so informative and explained my crown procedure. Thank you all!! See you soon !! My two sisters get services here now I see why! 💚💚💚
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At East Village Dental Center, you're more than a patient. You're a neighbor. You're a friend. You're family. Whether you're walking into our New York dental office for the first time, or your family has been visiting for years, you can trust that you will be valued, respected, listened to, and delicately cared for. We aim to provide a patient-centered approach to dentistry, which means every concern you voice, every question you ask will be met with patience and grace. It is our goal to work with you so you have the knowledge and confidence to make informed dental decisions for yourself and your family.
Quality dental care shouldn't break the bank. We want it to be easy to get high-quality, necessary dental care. We often offer a variety of specials to help make getting the dental care you need fit within your budget. Feel free to talk to any one of our team members about our current specials! We can't wait to help you get the oral care you need.
It's important to trust the hands your oral health is in. Our dentists are all exceptional at what they do. They have vast amounts of experience, education, and empathy for our patients. Whether you're in the treatment chair, waiting room, or recovering at home, our dental team is committed to providing you one-of-a-kind dental care.
When you walk into our Manhattan East Village office, we want you to feel like you're at your home-away-from-home. We value providing a calm, relaxing, inviting environment for you and your family. We utilize the latest technologies and state-of-the-art techniques to provide you with stunning results and offer a variety of amenities to make your treatment enjoyable.